Introducing AI and Automation

Five years ago leaders were preparing their people for a future where the majority of jobs would require at least some level of digital know-how.

Now, it’s about preparing people for a more automated future. Whatever that maybe?

The saying goes that if you are able to repeat a task more than three times – you can automate it.

Meaning that many of our roles, in some way, will become redundant when the algorithms become smarter.

However, algorithms are just one part of the jigsaw. They give us the ability to instruct computers to make decisions, based on our programming and rules.

What gets more exciting and even more interesting is when an algorithm evolves from a set of instructions we have determined, into an AI (artificial intelligence).

Essentially, when a computer can start to learn and make decisions on its own.

This is often referred to as Machine Learning and will have a profound impact on what’s possible in the future for us, in business and personally too.

In many ways, technology is a reflection of humanity – and through its development, is helping us to understand ourselves better than ever before.

Responsible organisations

Being a responsible organisation, as we move towards a more automated workforce, means empowering your people and giving them the skills to survive in the future, knowing that their jobs might not exist anymore.

In some industries, it is reported that workforces will be reduced to 20% of their original size today.

CEO’s of the future will be partnering with powerful AI advisors. Where the AI will be sifting through data from the chosen environment and assisting the CEO with its findings, through its ability to process and interpret unprecedented amounts of data quicker than any human ever can.

Critical decision making

Many of the critical decisions we are making now that relate to data; for example, data strategy, customer data, employee data, data privacy, data ethics, compliance, insights, prediction, personalisation and the upcoming regulations in data, all have a significant impact on what the shape of the next chapter in our businesses will look like.

Therefore, it is essential that every seat around the boardroom table can confidently contribute to a meaningful conversation on this, fully understanding the context surrounding AI and its impact.


New revenue streams

In parallel, when an organisation gets this right, the door opens to its unprecedented value.  Not only unlocking value for your customers but for your business too.